Privacy policy
Trust extends beyond the objects we offer. Glass Hauz treats personal information with care and uses it only as described in this policy.
This Privacy Policy explains how Glass Hauz collects, uses, discloses, and safeguards personal information when you visit our website, make a purchase, or otherwise interact with our services.
Personal Information We Collect
Depending on how you interact with the Services, we may collect:
Contact information, including your name, billing address, shipping address, email address, and phone number.
Payment and transaction information.
Purchase history.
Messages and other communications you send to us.
Device and browser information.
Information about how you use and interact with the website.
How We Collect Information
We may collect information:
Directly from you, including when you place an order or contact us.
Automatically, through cookies and similar technologies.
From Shopify and trusted providers that help us operate the business.
From marketing or business partners where permitted by law.
How We Use Your Information
We may use personal information to:
Process and fulfill orders.
Arrange shipping, returns, and refunds.
Communicate with you about purchases.
Provide customer support.
Improve the website and shopping experience.
Prevent fraud and maintain security.
Comply with legal obligations.
Send promotional communications when you have chosen to receive them.
How We Share Information
We share personal information only where reasonably necessary to operate the business, provide the Services, comply with law, or protect legitimate interests.
Recipients may include Shopify, payment processors, shipping and fulfillment partners, analytics providers, customer-support providers, marketing providers where applicable, and government authorities when legally required.
Cookies and Similar Technologies
Glass Hauz uses cookies and similar technologies to support website functionality, remember preferences, understand traffic, and improve the shopping experience.
You can manage cookies through your browser settings. Disabling certain cookies may affect parts of the Services.
Third-Party Links
The website may contain links to third-party sites. Glass Hauz is not responsible for the privacy practices, content, or security of websites we do not own or control.
Children’s Privacy
Glass Hauz is not intended for children. We do not knowingly collect personal information from individuals under the age required by applicable law.
Security and Retention
We use commercially reasonable measures to protect personal information. However, no electronic-storage or internet-transmission method is completely secure.
Personal information is retained only for as long as reasonably necessary to fulfill orders, meet legal and accounting obligations, resolve disputes, and enforce agreements.
Your Privacy Rights
Depending on where you live, you may have rights to access, correct, delete, or receive a copy of personal information held about you, and to object to certain processing.
Applicable rights may be subject to legal limitations or verification requirements.
International Data Transfers
Because Shopify and some service providers operate internationally, personal information may be transferred, processed, or stored outside your country of residence.
Changes to This Policy
We may update this Privacy Policy to reflect operational, legal, or regulatory changes. Updates will be posted on this page.
Contact
For privacy questions or requests, email glasshauzvases@gmail.com.